Governance Framework

Put clear governance around how AI is used in your organisation.

HumanEdge+ turns relevant evidence and management decisions into clear responsibilities, practical boundaries, approval routes, human oversight and the evidence needed to show how those controls are operating in practice.

Governance should make responsible AI use clearer, not make everyday work harder.

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RolesAI toolsInformation boundariesApprovalsHuman reviewIncidentsRecordsTraining
01Ownership
02Boundaries
03Decisions & Oversight
04Evidence & Review
Governance Framework

One operating structure

Why governance

AI use needs more than a policy.

Policies, guidance and training are important, but management also needs clear ownership, practical boundaries and evidence that governance is operating when people use AI in real work.

  1. 01AI tools can enter the organisation faster than formal approval processes.
  2. 02Different teams may apply different standards to similar AI use.
  3. 03People need to know when human judgement, approval or escalation is required.
  4. 04Management needs evidence that agreed controls are actually being followed.

When it becomes a management issue

When responsibility and boundaries need to be explicit.

A Framework becomes particularly useful when AI use is moving beyond isolated experimentation and management needs consistent rules for how tools, information, decisions and oversight are handled across the organisation.

  • Teams are using different AI tools.
  • Approved and unapproved use is difficult to distinguish.
  • Sensitive or business information may enter AI systems.
  • AI output is influencing important work or decisions.
  • New use cases need a clear approval route.
  • Management needs evidence of how governance is operating.

One operating structure

Bring separate controls into one governance structure people can use.

The Framework connects the rules, responsibilities and evidence around workplace AI so people know what is expected, who decides and when additional oversight is required.

01

Ownership

Who is responsible for AI use, decisions and oversight.

02

Boundaries

What is acceptable, which tools and uses are approved, and what information can or cannot be used.

03

Decisions & Oversight

Approval routes, escalation and where human judgement must remain.

04

Evidence & Review

The records, incidents, acknowledgement and management review needed to show governance is operating.

Governance Framework
ClearPracticalOperational

In practice

People need to know what to do when AI becomes part of the work.

A useful Framework turns governance into simple decision routes rather than expecting staff to interpret long policy documents every time they use AI.

ILLUSTRATIVE EXAMPLE

A team wants to use a new AI tool for client work.

  1. 01

    Use

    A team proposes using a new AI tool for client work.

  2. 02

    Check

    The organisation checks the tool, intended use, information involved and relevant boundaries.

  3. 03

    Decide

    The appropriate owner decides whether the use can proceed, requires conditions or should not proceed.

  4. 04

    Apply oversight

    The required level of human review, approval or escalation is made clear.

  5. 05

    Record where needed

    Relevant approval, conditions, ownership or evidence are recorded where appropriate.

This is a practical decision route for people and management. It is not software automation and does not make decisions for the organisation.

What the Framework covers

Governance has to work across real AI use.

01

Responsibility

Who owns AI use, governance decisions and follow-up.

02

Acceptable use

What people may and may not use AI for in normal work.

03

Approved tools & use cases

How the organisation distinguishes approved AI from unapproved or unmanaged use.

04

Information boundaries

What organisational, confidential, personal or sensitive information may or may not enter AI systems.

05

Approval & escalation

Which uses can proceed normally and which require additional review or approval.

06

Human oversight

Where human judgement, checking or final decision-making must remain.

07

Incidents & issues

How inappropriate use, errors, unexpected outcomes or governance failures are raised and handled.

08

Training & acknowledgement

How relevant people understand the rules and confirm what is expected.

09

Evidence & management review

What records and review activity management needs to understand whether governance is operating.

Framework outputs

A governance structure your organisation can adopt and operate.

  1. 01

    Ownership & decision routes

    Clear ownership, accountability, approval and escalation routes around workplace AI.

  2. 02

    Use & information boundaries

    Practical boundaries around acceptable use, approved tools and the information that may or may not enter AI systems.

  3. 03

    Oversight & issue handling

    Clear expectations for human oversight, escalation and how incidents or governance issues are handled.

  4. 04

    Evidence & review

    The records, acknowledgements and review arrangements needed to show how governance is operating in practice.

Proportionate by design

Where effective governance already exists, we build around it.

The objective is not to replace useful controls simply because they already exist. Relevant policies, approval routes, security controls, training or management processes can be retained where they are effective and appropriate.

Talk to HumanEdge+ about the Governance Framework

Clear boundaries

HumanEdge+ designs the governance structure. Your organisation operates it.

  • HumanEdge+ does not technically implement AI systems.
  • The Framework is not legal advice or certification.
  • HumanEdge+ does not provide ISO/IEC 42001 certification.
  • The client remains responsible for adopting and operating its governance.
  • A Framework does not remove the need for management judgement.

After the Framework

The Framework should remain useful as AI use changes.

After the Framework is adopted, the organisation may operate and review it internally or use HumanEdge+ Ongoing Governance for structured check-ins, evidence review and support within the agreed scope as AI use changes.

Framework adoptedGovernance in operation
  • Operate internally
  • Review internally
  • Use specialist support where needed
  • HumanEdge+ Ongoing Governance

Ongoing Governance is optional. No single path is treated as the default.

Put governance into practice

Put clear AI governance into practice.

The HumanEdge+ Governance Framework gives management a practical structure for ownership, boundaries, oversight and evidence without turning everyday AI use into unnecessary process.

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Not yet clear what needs governing?Explore Discovery